Frequently Asked Questions

Everything you need to know about your Ancestral Supplements order.

What is your shipping policy?

We offer standard and expedited shipping worldwide. Orders are typically processed within 1-2 business days, and tracking information will be sent to your email as soon as your package departs our warehouse.

How do I process a return or exchange?

We accept returns on unworn and unwashed items within 30 days of delivery. To start a return, please visit our online portal and enter your order number and zip code to receive a prepaid shipping label.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How can I ensure I am ordering the right size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the most accurate fit.

Are your materials ethically sourced?

Yes, we are committed to sustainability. We partner with manufacturers who adhere to strict fair labor practices and utilize high-quality, durable textiles designed to minimize environmental impact.

Can I modify or cancel my order after it has been placed?

Because we aim to ship orders as quickly as possible, we can only accommodate modifications or cancellations within 60 minutes of order placement. Please contact our support team immediately for assistance.